All in one place
Review chats, collaborate with your team, and surface insights that drive action. Everything you need, all in one place.
Understand what drives conversations
Learn why customers reach out so you can improve answers, remove friction, and spot opportunities.
Review for quality
Ensure every chat reflects your standards and brand voice.
Collaborate in place
Flag issues, leave comments, and track status through to resolution.
Spot opportunities to convert
Identify high-impact moments in chat that lead to more customers.
How it works
Turn conversations into action—gather feedback, align stakeholders, and improve continuously.
Review, refine, and act
Bring clarity to every exchange with a lightweight system designed to keep teams focused and feedback actionable.
Leave quick notes or suggestions without leaving the thread.
Move conversations through review stages with simple, visual cues.
Export data effortlessly to review or archive offline.
Find what matters faster
Navigate conversations effortlessly with intuitive controls that help you focus, filter, and stay on top of what's most important.
Each conversation comes with a title, summary, and context that makes scanning effortless.
Refine your view with powerful filters built for speed and precision.
Organize lists by key metrics so you can see what needs attention first.
Committed to your quality
We work alongside your team to analyze conversations, strengthen answers, and keep every exchange true to your company's standards.